FAQs

Refinishing Touch

  • What type of payments do you accept?

    We offer multiple payment options for your convenience, including credit cards, checks, Zelle, and cash.

  • Can I see examples of your previous projects or speak with past customers?

    Certainly. You can view many of our completed projects on our website. We're also happy to provide references from past clients upon request.

  • How long will it take to finish my project?

    Project timelines can vary based on current demand and the scope of work. Please reach out to us for the most up-to-date estimate for your specific project.

  • What happens if there are changes or delays during the project?

    We maintain open communication throughout the project. If any changes or delays occur, we'll inform you promptly and work closely with you to manage adjustments while striving to maintain the agreed-upon timeline.

  • Do you handle all permits required for the renovation?

    Indeed, we take care of all necessary permits and ensure that all work complies with local building codes and regulations.

  • Are there any preparatory steps I should take before the renovation begins?

    We advise removing personal belongings and valuables from the work area. For larger items that may need relocation, please discuss this with us during the project planning phase.

  • How do you ensure the safety of the renovation site?

    Safety is our highest priority. We implement strict safety protocols, which include securing the work area and utilizing protective measures to prevent incidents.

  • Can I have you guys do most of the renovation work and then finish the painting myself or with another contractor?

    To maintain quality control and honor our warranty, our team must complete all aspects of the project, including painting.

  • When is the best time to remodel?

    Interior projects can be done year-round. Exterior projects are best planned during drier seasons (fall, winter, spring).